- Derived insights from web analytics to improve customer experience and ultimately, grow conversion.
- Created user journey datasets using the data available from Google Analytics, Firebase, Segment, Simon Data etc.
- Created insights and reporting on user journeys, user behaviours, and long-term trends in the conversion to identity opportunities to optimise various stages of the funnel
- Analysed the results of experiments to determine what should launch or not. Learned from and iterate on those experiments by identifying additional opportunities to drive growth
- Kept the company up to date on overall
user analytics metrics through dashboards and regular team updates. - Collaborated with stakeholders across the organisation to establish the highest business priorities and opportunities by measuring expected reach and impact.
- Collaborated and shared learnings with wider analytics team to ensure consistent analytics standards and rigour is applied to in all use cases.